accept the following credit cards:
Most orders are shipped the same day (depending on what
time of day the order is received. Our shipping rates
are for the Continental United States only. Please contact
us for all orders needing to be shipped outside the
Continental United States and or orders that need expedient
We do not charge a standard handling or processing fee.
Items that are oversized or Hazardous Material. UPS
classifies some items as hazardous (for example, bleach
or corrosive identified items). Therefore, these items
would be subject to additional handling fees via UPS
with no guarantee of safe delivery. Janitorsecret.com
does NOT ship Hazardous Material via UPS. All Hazardous
Material ships by Common Carrier/LTL Shipping. Orders
shipped via LTL to a residential address are strictly
delivered to your curbside. The trucking company will
typically charge additional service fees for any type
of delivery other than curbside delivery.
of this would include a need for a lift gate for a successful
delivery.) Janitorsecret.com does not include a delivery
service other than curbside. Customers will be responsible
for any additional charges for Shipping Time and Transit
In order to offer the most economical shipping rates
and most reliable service,
orders except for large or bulky items, hazardous material
products, or a special large-volume order are shipped
via UPS Ground. Shipping then takes between 1-7 business
days. We do not ship orders on Saturday or Sunday.
items, hazardous materials and other items or orders
that do not qualify to ship via UPS ship generally via
LTL. See Common Carrier/LTL Shipping above.
cannot deliver to P.O. Boxes. We do not ship to Alaska,
Hawaii or APO/FPO addresses.